I downloaded the software but cannot load it onto my computer - what do I do?

A. First, check to make sure your system meets the system requirements outlined for that particular poker site.

Second, once you've properly downloaded everything and your computer can handle the software, make sure to completely fill out the registration information. This includes all your contact information as well as checking off whatever boxes they have showing that you've read their Terms of Use. If you don't do all of this, you might not get the software to work correctly.

Third, if you've done all that and there are still issues with your computer, you may have other background programs using up memory or RAM that will affect the software. Shut down all other programs, run a system check, Adaware, etc. etc. to make sure no extra memory is being diverted elsewhere.

Fourth, if all that fails, perhaps there was simply a glitch with the download. RIGHT click on the icon on your desktop for the software, delete it, and re-download through PokerNews. Try again. It should work.