Poker Forum

It was not you, sorry, it was BG00D2me. CD Poker crew seems to be on the vacation. They do not answer any of our emails right now, hope to reach them as soon as possible.

thanks for your effort anyway

don't want to moan too much, but this looks pretty ridiculous to me...

say what you want, but this really is f**ked up.

Update on butcher`s problem. We had butcher complaining us that he is not allowed to play our freerolls - finally we found out that he did not even register through pokernews. I want to inform everyone who is facing problems like this - if you are not sure that you have registered through an affiliate, you can simply contact CD Poker or any other poker room support, because they will tell you immediately which site is your affiliate. That would me much faster for you, dear players.
And if you find out you are under pokernews link, just then you should contact us and we will do our best to solve your problem as soon as we can, but as our experience shows - mostly players who complain the most, made a mistake themselves - like this issue - did not download through pokernews.

rasucci wrote

finally we found out that he did not even register through pokernews.

butcher wrote

I talked to the cdpoker support & they told me that PN is my affiliate

so much for reading my posts...

looks like they (CDP) don't have much knowledge...

Butcher, as i wrote to you, please show me the proof that they did say this - i will complain about them to our management.

Dear butcher, Finally we and Cd Poker solved your problem which have cost you many troubles. Please accept apologize from both sides. They accept that they have mislead you and also us, by giving us wrong information, which was not checked properly in the beginning. Now you can play all upcoming tournaments of pokernews.

no worries...

as long as it OK now...

thanks for the effort