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Poker Forum

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Rumors and Gossip

Deposit Nightmare!

Latest first Oldest first

Hi I've got a very shocking story asbout POKERSTARS. I deposited money into my account and WAIT 4 IT ...........NOTHING no money in my pokerstars account WHAT A JOKE!!!!!! $100 australian thats the last money they see from me.

The Winning Hand
1  

This is the only time I've ever heard this about Stars. Since I'm sure you've contacted their support, I hope they "find" your $$$.

{a-Hearts}{a-Spades}Just another KITNs. You'll get used to them.{a-Diamonds}{a-Clubs}

2  

of course he didnt contact support, if he did, he would have his money...

I need a girlfriend who loves me for my money... and is pretty bad with math.
3  

I contacted support many many times and all they can give me is, maybe insufficient funds or bank wont allow gaming overseas dummies, ive used the card about 40 times and the conclusion is their working on it.

The Winning Hand
4  

grrrr

oh and if you have used the card 40 times, should you really be using it again?

What matters most is how well you walk through the fire.

"And yes, Nelly busted out early. I am getting so hot, I'm gonna donk my chips off." - Dr.Pauly

Viticus{k-Hearts}{k-Diamonds}

5  

now they want a copy of the bank statement stating that the funds came out.I replied and said i will give them a copy awant 10 times my deposit for the inconvenience they caused me, and they agreed.

The Winning Hand
6  

LuckyLenny wrote

now they want a copy of the bank statement stating that the funds came out.I replied and said i will give them a copy awant 10 times my deposit for the inconvenience they caused me, and they agreed.

I emailed them about my AA losing to A2 suited i asked for a Ferrari Enzo, and i got it

{a-Spades}{2-Spades}{a-Hearts}{3-Hearts}

7  

i once crapped in my pants after winning an MTT, PokerStars picked up the dry cleaning bill!!!

What matters most is how well you walk through the fire.

"And yes, Nelly busted out early. I am getting so hot, I'm gonna donk my chips off." - Dr.Pauly

Viticus{k-Hearts}{k-Diamonds}

8  

after 2 weeks pokerstars finally found the money that went missing and they gave me 300US for the inconvenience.

The Winning Hand
9  

300 $$ for thaaat nice one,

i want it tooo!

10  

@mrghazi you also want to lose money and gain more afterward? Tongue

That would really be nice. Thumbs Up

11  

You guys and gals wanna loss your poker money without playing a hand?
Go play at Carbon Poker - Im sure the site will take your money and WILL NOT give credit to you so you can play for real money.
The site is a joke and their customer support chat is a joke coz there's no one there at the other end.
I waited for almost an hour to get to the 1st queue and wasted time waiting for nothing.

This is what these poker sites are doing:
1) If you wanna deposit money to their poker room / site - theyre gonna give you a Person's Name for you
to send the money to - most of the time in the Philippines. Now, those names are not real - its just the way that these sites avoid traces from any government.
2) Once you make a request to deposit your money, you have 4 days to successfully move your money from your Bank, Credit Card or your e-Wallet company to the Person's name.
If not and it get delayed - these poker sites wont accept your deposit because your transaction to that Person's name already expired.
That is just fuckin stupid!
So, you gotta contact your e-Wallet company to cancel your money transfer and hoping you wont get robbed.
3) On the other hand, lets say your deposit went through and the Person picked-up your money transfer.
The problem that I experienced was - the Poker sites took so long to verify my deposit so I can play for real money.
Come on! The money is already picked-up by the Person working for them.
I tried contacting them about the issue (after 4 days) using Email and Chat. Heres the email that I usually get from Carbon Poker:

"Thank you for contacting us!
We've generated a reference number to track your inquiry: XXXXXXXXXXX,
so please use this in any further communication about this particular issue. You can expect a reply to your email in 4 - 8 hours.

Kind regards,
Player Services

Should you require a speedier resolve, please click on the link below to chat live with one of our representatives:

CarbonPoker Support
Who said money doesn't grow on trees? It does at CarbonPoker!
Win as much free cash as you can with our Super Money Tree promotion!"

4) The email above is a JOKE! Those inquiry number is just a random numbers they generated and when you mentioned that to your next email or chat - they got no clue.
The email also mentioned a reply email from them within 4 - 8 hours. Lol.... thats a big joke!

12  

Congrats dude. because me too have never heard so. Finally feels good to listen that you hav got your gunda back.,

13  
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