I tried to register on PartyPoker from PokerNews - to got free money of course. Unfortunately their Cashier refused to collect my LastName
I registered again and had lovely conversation with Support Team member:
Welcome to our Online Games! Our Customer Service Team noticed you did not complete your Cashier registration, which you will need to enjoy real money games. You are now chatting live with an agent to help you finish it and offer you a signup bonus.

Lilly: Hi, my name is Lilly. How are you?
pecey: whats wrong with your software?
Lilly: what do you mean?
Lilly: what happened?
pecey: why it treat my Surname as invalid?
Lilly: what is your surname..?
pecey: ___-____ is INVALID in Cashier
pecey: im registered from PokerNews and try to fulfill the reg data
Lilly: do you also have a last name?
pecey: it s last name
Lilly: 1 moment
pecey: one word with dash inside
Lilly: its because of the "-"
Lilly: its considered a special charachter
pecey: its not my fault
Lilly: try to enter it without it
pecey: its on my credit cards
Lilly: its ok
pecey: and on all pokerrooms
pecey: eg. PokerStars
pecey: FTP
pecey: WilliamHill
pecey: whats wrong with your software
pecey: is it RASIST?
Lilly: i dont see how this is racism...
Lilly: dont enter the -
Lilly: and you will be ok
pecey: sorry to say but you dont understand
pecey: it is my last name
Lilly: i understand very well.. my mother has a simmilar name
pecey: all with dash is one word
Lilly: as i said.. the software does consider the "-" to be a special character
Lilly: do not use it
Lilly: that will not be a problem
Lilly: because when you make a deposit with the card and you register it we will have the information

[at this point i copied such interesting dialogue, so missed my questions:
where do they store these informations?
in their minds?
not in cashier?]

Lilly: of course not
Lilly: it will be stored where its supposed to be stored
Lilly: on a secure place
pecey: What about my bonus? I registered from PokerNews
pecey: Im registered there as ___-____

[at this point connection was broken]

And question: Who wrote the software: ethnocentric nuts or simply rasists?
Regards
pecey