I have been playing at Ultimatebet for over a year, but the past week has me really concerned. I have had a cash out pending to go to my Neteller account for four days. I have also made multiple attempts to contact customer service via email the past 3 days and have not received a response. Their customer service have listed no phone numbers, which is also a concern.
Although I do like their graphics, the amount of players that are online at any specific time, variety of games, etc. But trust is now another issue.
I can no longer recommend Ultimatebet to anyone, nor will I play there again. But I am still waiting 4 days and counting for my cash outs.
Password 17.11.2006, 10:54Was a little worried after reading this because I had only been playing the site for 2 days
I decided 2 try a cash out via netteller
I recieved my cashout within 2 days
No more worries
Password 07.12.2006, 20:00I agree with you about there customer support as I email and get responses quickly until, I asked them to give me a credit, 5% of my deposit back as I had been very unlucky. to let you know my luck, $400.00 in 20 days. I was asking for a 10.00 to 5 $ credit. no response in 2 days and any other time they respond in at least 1/2hour. hopefully thier going over the rakes/tourn fees I've paid(over 80.00) easy. But I do have to say UB Blows All other comitetion outta the water. The graphics,speed of game play, all inprotection is great! as far as bots/collision its everywhere at any site. You can spotit a mile away especially when theres more than one bot beatin up on you. so stick to MTT SNG"S and heads up action UB is truley the online leader!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!