JackpotCity Casino Review: Latest Bonus and Casino Games
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Editor's Comment
JackpotCity Casino has amassed over 3 million players across the world since launching in 1998, so their reputation and experience go a long way. In terms of their industry footprint, JackpotCity is part of the worldwide Super Group, who also run a number of other online casino brands. Jackpot City is available in multiple locations around the world, but is especially popular with players in Canada and New Zealand.
From researching this review, I can easily see that JackpotCity Casino has something to offer for players of all levels, and the choice of games is hard to beat amongst competitors in the Canadian online casino space. The JackpotCity Casino website and app have plenty on terms of gaining options, but on the more negative side, it's easy to get lost with the various options available. Moving between pages for different games like roulette and blackjack can feel like you are on the same page, as the page design and style all look very similar.
All that being said, for Canadian players looking for a new online casino site, JackpotCity offers plenty of choice. Whether you're new to gaming, want to improve your skills at the tables, or are more experienced in the world of casino games, Jackpot City is the perfect place for you!
JackpotCity Casino Pros and Cons
Pros
- Great slots range
- Live dealer games
- Available in multiple locations, inc. Canada & NZ
Cons
- Android app download is complicated
- Game navigation is poor
- Each page on desktop site looks very similar
Bonus Information
Make your first deposit on Jackpot City to receive up to $1,600 in bonus money and play all the Casino games on the platform.
And that's not only on your initial deposit - you get a 100% match bonus up to $400 also on your second, third, and fourth deposits - giving you plenty to enjoy real money gambling for free at one of the best online Casinos in the world!
Casino Games at JackpotCity Casino
JackpotCity Casino Additional info
| Established | 2022 | Games Available | 700+ | Withdrawal Time | 1-5 business days |
| Operator | Cadtree Ltd | Game Software | Microgaming, Evolution + more | Responsible Gambling Tools | Yes |
| Languages | ENG, FRE, ESP, GER | Min. Deposit | C$5 | Customer Support | Yes |
| Mobile App | Yes | Min. Withdrawal | C$50 | License | CA (excl. ON) |
Available Languages
Korean
English
Français
Deutsch
Italiano
Norwegian
Português
Русский
Español
Türkçe
JackpotCity Casino Desktop Software
Diving straight into the Jackpot City Casino desktop site gives you a sense of their popularity, and with the range of casino games on offer, you’ll be able to find a product to suit your level and preference.
When arriving at JackpotCity Casino for the first time, you’ll be presented with the following options:
- Casino Games - including slots, and table games like Blackjack and Roulette.
- Casino App - Links to download the JackpotCity Casino mobile app.
- Mobile Casino - introducing mobile versions of casino table games.
You'll also see options in the main menu for 'Banking', 'FAQs', and a link to the Jackpot City Casino support site.
Usability
Reliability
Look and Appearance
JackpotCity Casino Mobile App
Like many casinos of their size, JackpotCity Casino also offer mobile gameplay through their iOs and Android casino apps. With the JackpotCity Casino mobile app, Canadian casino players will get access award-winning slot games provided by industry giant Microgaming, as well as virtual roulette, poker, and more. You will also get easy access to promotions and loyalty rewards, and responsible gaming tools should you need them.
The app is available on both iOS for Apple iPhone devices and on the Play Store for Android mobiles. On the Android side, players can also download on the JackpotCity Casino website via an APK file, which may be too complicated for some users.
Mobile App Versions: iOS, Android
Games Available: 1,000+
Minimum Deposit: C$5
Top Features: Easy navigation, Access to promotions, Game selection
Key Features of the JackpotCity Casino Mobile App
Play on the Go 24/7
Instant Access to Rewards
Progressive Jackpot Slots on Tap
JackpotCity Casino Rewards, Promotions & Bonuses
Online casinos often live or die based on the bonuses they provide. These can be in the form of a welcome bonus when you sign up, and then ongoing promotions and offers when you become an existing player.
In this section we'll take you through the kinds of bonuses you can expect from JackpotCity Casino, although bear in mind you may see different bonuses when you look for yourself.
JackpotCity Casino Welcome Bonus
Like most online casinos, new players can get a welcome bonus when they sign up at JackpotCity Casino for the first time. At the time of publication, they're offering a bonus of up to C$1,600 in the form of a deposit match. This means your first deposits will be matched 100% by JackpotCity up to a specific amount.
This is split over your first 4 deposits, where the amount you deposit will be matched up to a maximum of $400 each.
JackpotCity Casino Rewards
Currently JackpotCity Casino has a rewards scheme, under the heading of 'Loyalty Rewards'. There are a number of specific reward levels which you can move up when you play games and earn points. All players start on the Bronze Level with 2,500 points. As you wager on casino games, you'll move up through the Silver, Gold, Platinum, Diamond, and Prive levels - all offering more varied rewards.
JackpotCity Casino Promotions and Offers
There are a number of regular promotions and offers on JackpotCity Casino and these are regularly updated and changed. When we researched our review, the main regular promotion is the Bonus Wheel which provides every player with a daily spin, and rewards if you get lucky!
In addition, there are many offers related to wagering on specific slot games, and these are displayed on both the 'Promotions' page and in 'Online Slots'.
Never chase losses
Always set limits
Take regular breaks
JackpotCity Casino Games & Slots
The games catalog on offer for casino players browsing JackpotCity casino is not to be sniffed at, and includes popular titles and game types across a number of categories. There are over 630 casino games to choose from, including more than 430 slots, and you can also choose to play casino table games and other, more niche games.
As well as slots, blackjack, and roulette, which we’ve detailed below, you can also get involved in a variety of other games like Pai Gow, Sic Bo, Scratchcards, and video poker, many of which we’d don’t always see offered at online casino sites (poker aside).
If you're wanting to immerse yourself into realistic casino games, there is also a selection of Live Dealer table games available for casino players. With a live dealer, you can now enjoy blackjack, baccarat, and roulette in the most realistic way possible.
In this section of our review, we'll take a moment to show you what's on offer from the games at JackpotCity.
JackpotCity Casino Slots
Whether it's the classic 3-reel games or progressive jackpots, there are many slot options for you to choose from regardless of your skill level. When it comes to classic slots, there is an abundance of traditional Vegas-style slot games featuring the well-known symbols such as the fruit, bells, bars, and red 7s.
By clicking on 'Casino Games' in the top navigation menu, you can select 'Online Slots' and access the entire slots category. And that's a lot of games... over 300 slot titles in fact. This selection covers classic slots, newer video slot titles, progressive jackpot games, and even slot tournaments if you feel competitive!
You have the option to dive straight into a game by clicking play (which will take you to the registration and login area), or you can choose to read a bit more on the specific game you've clicked, and even access a game guide. This isn't something we've seen at many online casinos, even those who offer more games than JackpotCity so it's really good to see.
The 'Online Slots' section of the JackpotCity site only really gives you a taste of what's on offer, and to experience the full slots selection, you really need to register as a new player.
JackpotCity Casino Blackjack
Everyone loves a classic game of '21', and it's good to see that the online version of blackjack is fast catching up with its real-life counterpart. if you're a beginner to this casino game, the name of the game is getting as close to 21 as possible with your hand, without exceeding it, and beating the dealer's hand in the process.
You’re in luck if you’re a blackjack enthusiast, as the selection at JackpotCity includes 16 different versions to get involved in. Within the 'Table Games' section, you'll have access to a number of variants of Blackjack, including Perfect Strategy Blackjack, Switch Multi-Hand European Blackjack, and Atlantic City Blackjack
JackpotCity Casino Roulette
From one casino table classic to another, roulette is often the game that casual players head for when visiting a casino. It's a relatively easy game for anyone to play, and even when you start to factor in the various ways of laying a bet, it's still simple to pick up. it's all about making a bet on the Roulette table - pick a number and a color (or a combination) and hope that the ball lands on your selection when it finishes spinning!
The roulette selection at JackpotCity Casino is similar to blackjack in terms of the breadth of games available. Choose from Turbo Auto Roulette, Real Auto Roulette, and for anyone familiar with English football from the 90s (or Hollywood action movies), Vinnie Jones Roulette!
With multi-player, multi-wheel, live dealer roulette, and a range of other roulette games - there is a style to suit every skill level and mood. Moreover, Roulette games at JackpotCity are created by Microgaming, so you can be sure of the quality on offer.
JackpotCity Casino Baccarat
Whilst not listed on the main 'Table Games' menu, you can also play baccarat at JackpotCity Casino. Although it's not as well known as some of its casino counterparts, baccarat is an exciting and interesting table game and is well worth a look if you are a seasoned player or just interested in giving it a go.
Baccarat at JackpotCity comes in three flavors, all with a live dealer. There are limited details on the website for the casual browser, but when you sign-up and log in as a new player, you'll get access to the baccarat games available.
JackpotCity Casino Withdrawals and Deposits
It's quick and easy to make a deposit and get paid at JackpotCity, which is another big tick in the features box when reviewing casino sites. There are many options to choose from when making a deposit or withdrawal, and we've added the main ones in the table below.
For the purposes of our review, we're showing deposit and withdrawal details for JackpotCity Casino in Canada (except Ontario). To check payment methods for your own location, you should head to the JackpotCity Casino website.
| Operator | Deposit | Withdrawal |
|---|---|---|
VISA
|
1-5 days
|
|
MasterCard
|
1-3 days
|
|
PayPal
|
1-2 days
|
|
Skrill
|
1-2 days
|
|
Bank Transfer
|
1-7 days
|
|
Paysafecard
|
1-2 days
|
|
WebMoney
|
1-7 days
|
|
Яндекс.Деньги
|
1-7 days
|
|
Maestro
|
1-7 days
|
|
EntroPay
|
1-7 days
|
|
PostePay
|
1-7 days
|
|
Instadebit
|
1-7 days
|
|
Giropay
|
1-7 days
|
|
Pix
|
1-7 days
|
|
QIWI
|
1-7 days
|
|
Boleto
|
|
JackpotCity Casino Customer Support
The 'Support' website for JackpotCity can be loaded via the main Casino navigation menu. The website loads in a new tab or window, and offers a number of options to support players, including queries about depositing and withdrawing funds, accessing your casino account, and technical support should you need it.
In terms of contacting JackpotCity directly, we've added a few key details below:
- 💬 Live chat is not available but you can ask a question on the Help Portal
📞 Customer service via telephone on 1 800 768 1946 - 📧 Customer service via email at [email protected]
JackpotCity Casino Security
We can all agree that one of the most important aspects of an online casino and app is security. Luckily, JackpotCity do a great job of reassuring their players with the security measures in place, so you can be confident in playing.
First things first, JackpotCity employ two-factor authentication for anyone logging into their casino platform. This is done by means of a one-time passcode (OTP) which is sent to your mobile device via either a text message or email. Once this code is entered at Jackpot City you'll be able to safely and securely access your online account at the casino.
In terms of casino transactions, these are protected using 128-bit SSL digital encryption technology, which protects your financial as well as personal details and ensures full confidentiality and privacy.
Play at JackpotCity Casino
JackpotCity Casino FAQs
Still need more information? Take a look at our most frequently asked questions for JackpotCity Casino:
Can I play at JackpotCity Casino?
Short answer – yes, you can! Access to JackpotCity Casino will depend in which country you live, and whether JackpotCity operates there. In Canada (outside Ontario), residents aged 21 or over can play at JackpotCity Casino.
Is JackpotCity Casino legit?
Yes, JackpotCity Casino is regulated by Kahnawake Gaming Commission, and the Malta Gaming Authority (MGA) and so is 100% legit and safe. Games are independently checked by eCOGRA for safety and fairness.
Who owns JackpotCity Casino?
The gaming site for JackpotCity Casino is owned and operated by Cadtree Limited, a subsidiary of Super Group.
How long does it take to withdraw at JackpotCity Casino?
Withdrawal times differ depending on your chosen banking method. Some providers offer a quick withdrawal in just 1-2 days, whilst others can take up to 7 working days.
Can I play for free at JackpotCity Casino?
We didn't see any options to play games for free at JackpotCity Casino, but you may be able to take advantage of certain offers to play without depositing any funds.
Do I need to download software for JackpotCity Casino?
There are no downloads required to play on the desktop website or the mobile platform.